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FAQ
How do I book?

There are a number of ways that you can make a booking with us. You can call us on (07805) 975161, email us at roy@jollytown.co.uk, or complete the form on the contact us page. Please note that currently we only accept bookings for weekends and bank holidays.

How do I pay?

Payment can be made by cash on the morning of hire. Cheques are also accepted but we do require cheques to be sent to us a minimum of 7 days prior to your booking. Credit and debit cards are not accepted at this time.

Do I have to pay a deposit?

No, we do not require a deposit to secure your booking.

How long does it take to set up?

Set up usually takes around 20 minutes.

How long will I have the inflatable for?

We aim to deliver and set up between the hours of 8am and 11am. We will return to collect between 6pm and 9pm. Specific times may be possible.

What if I need to cancel?

We understand that the unforseen can sometimes happen. We do not charge for cancellations but please do try to give us as much notice as you can.

How much room do I need?

As a minimum, you will need 4 feet to the front and rear and 2 feet either side of the inflatable.

Do you charge for delivery and set up?

Delivery is free within 7 miles of Ossett. Deliveries outside of this area may incur an additional charge to cover extra fuel costs.

How far in advance do I need to book?

The simple answer is as soon as possible. Bouncy Castles are extremely popular so you need to book early to avoid disappointment.

What does the price include?

The prices shown on our website include everything you need. Delivery (within 7 miles of Ossett), Inflatable, Blower, RCD protected extension cable and Safety information sheet.

Is it ok to set up on concrete / tarmac?

Provided the area in question is free from sharp objects it is fine to do so.

Do your inflatables have restrictions?

All our castles have a height restriction of 1.3 metres (approx 51").

Do you have Public Liability cover?

Yes, we are currently covered for up to £1 million. See our Certificate of Insurance.